This Privacy Policy explains how Nevewatch (“we”, “us”, “our”) collects, uses, and protects personal information when you interact with our streaming management platform, applications, and websites. By accessing or using our services, you agree to this policy.
Information We Collect
We collect information to provide and improve the service. The information includes account details provided during sign-up, payment and billing information processed through trusted payment partners, and usage analytics such as login timestamps, device metadata, and interaction with features.
- Account and profile details (name, email, contact information).
- Subscription, invoice, and payment records handled via secure payment gateways.
- Content and device activity to enable watch history, recommendations, and diagnostics.
- Support conversations, feedback, and other communications you send to our team.
How We Use Information
The information we collect is used to deliver subscription services, authenticate users, process payments, prevent fraud, improve platform performance, and communicate updates. Aggregated analytics help us understand engagement, measure product performance, and build better streaming experiences.
Sharing & Security
We only share data with processors that provide essential functionality such as payment processing, customer support, analytics, or infrastructure hosting. Every partner is contractually required to protect personal data and comply with privacy obligations. We implement industry security practices, including encryption, access controls, and routine monitoring.
Your Choices
Users can update their account details, request data exports, or ask for deletion through the account settings or by contacting our privacy team. Marketing emails always include an unsubscribe option. Depending on your location, additional rights may be available under GDPR, CCPA, or similar regulations.
For questions regarding privacy or to submit requests, please contact us at [email protected].
We may update this policy periodically. Continued use of Nevewatch after changes take effect constitutes acceptance of the revised policy.